Privacy Policy
Last updated: May 7, 2025
This Privacy Policy describes how Domain ("we", "us", or "our") collects, uses, discloses, and protects information about you when you access or use our website at domain.biz and any related services, features, or content we offer (collectively, the "Services"). By using the Services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily submit when interacting with our Services, including but not limited to:
- Name and contact details such as email address and phone number
- Account registration information including username and password
- Billing and payment information processed through our payment providers
- Messages, feedback, or support requests you submit to us
- Responses to surveys, assessments, or workshop exercises
- Any other content you upload, post, or otherwise provide
1.2 Information Collected Automatically
When you access our Services, certain technical data is collected automatically, including:
- IP address and approximate geographic location derived from it
- Browser type, version, and operating system
- Device identifiers and device type
- Pages visited, time spent on pages, and navigation paths
- Referring URLs and exit pages
- Date and time of access
- Cookie identifiers and similar tracking data
1.3 Information from Third Parties
We may receive information about you from third-party sources such as:
- Authentication providers if you choose to sign in using a third-party account
- Payment processors who confirm transaction status
- Analytics and advertising partners
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and provide access to the Services
- To process registrations, payments, and enrolments in workshops or programs
- To personalize your learning experience and track your progress
- To communicate with you about your account, updates, and service-related notices
- To send you promotional or educational communications, subject to your preferences
- To respond to inquiries and provide customer support
- To analyze usage trends and improve our Services
- To detect, prevent, and address technical issues, fraud, or security incidents
- To comply with applicable legal obligations
3. Legal Bases for Processing
We process your personal information on one or more of the following grounds:
- Performance of a contract: Processing necessary to deliver the Services you have requested or enrolled in
- Legitimate interests: Processing that serves our reasonable business interests, such as improving Services and preventing fraud, balanced against your rights
- Consent: Where you have given clear consent for a specific purpose, such as receiving marketing emails
- Legal obligation: Processing required to comply with applicable laws and regulations
4. Cookies and Tracking Technologies
4.1 Types of Cookies Used
| Category | Purpose | Can Be Disabled |
|---|---|---|
| Essential | Required for the Services to function, including login sessions and security | No |
| Functional | Remember preferences and personalization settings | Yes |
| Analytics | Collect aggregated data on how users interact with the Services | Yes |
| Marketing | Track visits for the purpose of delivering relevant advertising | Yes |
4.2 Managing Cookies
You may configure your browser to refuse or delete cookies. Note that disabling certain cookies may limit the functionality of the Services. Where required, we will request your consent before placing non-essential cookies.
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers: Third-party vendors who assist in operating the Services, including hosting, payment processing, email delivery, analytics, and customer support, under confidentiality obligations
- Educational facilitators: Workshop instructors or program administrators who need access to participant information to deliver the learning experience
- Business transfers: In connection with a merger, acquisition, or sale of all or part of our business, your information may be transferred to the successor entity
- Legal requirements: When we believe disclosure is required by law, regulation, legal process, or governmental request
- Protection of rights: When necessary to enforce our terms, protect our rights or property, or ensure the safety of users or the public
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to maintain your account, to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it in accordance with our internal data retention schedules.
You may request deletion of your account and associated data at any time by contacting us at [email protected]. Some information may be retained after account deletion where required by law or for legitimate business purposes such as fraud prevention.
7. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, alteration, or disclosure. These measures include encrypted data transmission, access controls, and regular security assessments.
No method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to certain exceptions
- Restriction: Request that we limit the processing of your information in certain circumstances
- Portability: Receive your information in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests or for direct marketing purposes
- Withdrawal of consent: Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us at [email protected] or write to us at 191 Attwell Dr #4, Etobicoke, ON M9W 5Z2, Canada. We will respond within the timeframe required by applicable law. We may request verification of your identity before processing your request.
9. Children's Privacy
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.
10. Links to Third-Party Websites
Our Services may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. Where required, we implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms to ensure your information receives adequate protection.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our website. Your continued use of the Services after any changes constitutes your acceptance of the revised policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, you may reach us through the following channels:
- Email: [email protected]
- Phone: +1 418 968 9815
- Mailing address: 191 Attwell Dr #4, Etobicoke, ON M9W 5Z2, Canada
- Website: domain.biz