Terms of Use
Last Updated: June 19, 2025
These Terms of Use govern your access to and use of the services, platform, and content provided by Domain ("we," "us," or "our") through domain.biz and any related applications or tools. By accessing or using our platform, you agree to be bound by these terms. If you do not agree, you must discontinue use immediately.
1. Acceptance of Terms
Your access to and use of our platform constitutes your agreement to these Terms of Use, together with our Privacy Policy and any additional terms applicable to specific features or services. These terms form a legally binding agreement between you and Domain.
We reserve the right to update these terms at any time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the platform after changes are posted constitutes acceptance of the revised terms.
2. Eligibility
You must be at least 18 years of age to create an account or use our services independently. Users between the ages of 13 and 17 may use the platform only with verified parental or legal guardian consent. By using the platform, you represent and warrant that you meet these requirements.
We reserve the right to refuse access to any person at our sole discretion, including for violation of these terms or applicable law.
3. Account Registration and Security
3.1 Account Creation
Certain features of our platform require you to register for an account. You agree to provide accurate, current, and complete information during registration and to keep that information up to date.
3.2 Account Responsibility
You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at [email protected] if you suspect any unauthorized access to your account.
We will not be liable for any loss or damage arising from your failure to protect your account credentials.
3.3 One Account Per User
Each user may maintain only one active account. Creating duplicate accounts to circumvent restrictions, suspensions, or usage limits is prohibited.
4. Permitted Use
You may use our platform solely for lawful, personal, or professional educational purposes in accordance with these terms. Permitted uses include:
- Accessing and completing workshops, assignments, and exercises
- Participating in collaborative features and discussion tools
- Downloading materials explicitly made available for download
- Communicating with instructors and other participants through provided tools
5. Prohibited Conduct
You agree not to engage in any of the following:
- Using the platform for any unlawful, harmful, or fraudulent purpose
- Reproducing, distributing, reselling, or sublicensing any platform content without explicit written permission
- Attempting to reverse engineer, decompile, or extract source code from any part of the platform
- Uploading or transmitting viruses, malware, or any code designed to disrupt or damage systems
- Scraping, crawling, or systematically harvesting data from the platform by automated means
- Impersonating any person, entity, or organization
- Interfering with or disrupting the integrity or performance of the platform or its infrastructure
- Circumventing any access controls, authentication mechanisms, or security features
- Posting content that is defamatory, discriminatory, harassing, or otherwise harmful
- Using the platform to advertise, solicit, or promote third-party products or services without authorization
Violation of these prohibitions may result in immediate suspension or termination of your account and, where applicable, referral to appropriate authorities.
6. Intellectual Property
6.1 Our Content
All content available on our platform — including but not limited to course materials, workshop exercises, videos, text, graphics, logos, and software — is the property of Domain or its licensors and is protected by applicable intellectual property laws. Nothing in these terms transfers any ownership rights to you.
6.2 License to Users
Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use platform content solely for your personal educational use. This license does not permit commercial use, redistribution, or modification of any content.
6.3 User-Submitted Content
If you submit, upload, or post any content on the platform — including assignments, discussion contributions, or feedback — you grant us a worldwide, royalty-free, non-exclusive license to use, store, display, and reproduce that content for the purpose of operating and improving the platform. You represent that you have all rights necessary to grant this license.
We do not claim ownership over your submitted content, and you retain any intellectual property rights you hold in it.
7. Payments and Refunds
7.1 Fees
Access to certain programs or workshops may require payment of fees. All fees are stated in Canadian dollars (CAD) unless otherwise indicated. You agree to pay all applicable fees associated with the services you select.
7.2 Billing
Payments are processed through our designated third-party payment processors. By providing payment information, you authorize us to charge the applicable fees. All transactions are subject to the terms of the relevant payment processor.
7.3 Refund Policy
Refund eligibility is described at the point of purchase or in the specific program materials. Unless otherwise stated, fees for fully accessed or completed programs are non-refundable. If you believe a charge was made in error, contact us at [email protected] within 14 days of the transaction.
8. Third-Party Links and Services
Our platform may contain links to third-party websites or integrate with third-party tools and services. These are provided for convenience only. We do not endorse, control, or accept responsibility for any third-party content, policies, or practices. Your interactions with third parties are governed by their respective terms and privacy policies.
9. Privacy
Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using the platform, you consent to the practices described in our Privacy Policy.
10. Disclaimers
The platform and all content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied. To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that:
- The platform will be uninterrupted, error-free, or free of harmful components
- Any content is accurate, complete, or up to date
- Results obtained from using the platform will meet your expectations
Content related to mental health and social work provided on this platform is for educational purposes only and does not constitute professional advice, diagnosis, or treatment. Always seek guidance from a qualified professional for specific situations.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Domain, its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the platform, even if we have been advised of the possibility of such damages.
Our total aggregate liability to you for any claims arising under or related to these terms shall not exceed the total amount you paid to us in the twelve (12) months preceding the event giving rise to the claim, or CAD $100, whichever is greater.
Some jurisdictions do not allow certain limitations of liability. In such cases, our liability will be limited to the minimum extent permitted by applicable law.
12. Indemnification
You agree to indemnify, defend, and hold harmless Domain and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or related to your use of the platform, your violation of these terms, or your infringement of any third-party rights.
13. Termination
13.1 Termination by You
You may close your account at any time by contacting us at [email protected]. Termination does not entitle you to a refund for any fees already paid.
13.2 Termination by Us
We reserve the right to suspend or terminate your access to the platform at any time, with or without notice, if we reasonably believe you have violated these terms or engaged in conduct harmful to us, other users, or third parties.
13.3 Effect of Termination
Upon termination, your license to use the platform ceases immediately. Provisions of these terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and indemnification — will continue to apply.
14. Modifications to the Platform
We reserve the right to modify, suspend, or discontinue any aspect of the platform at any time without notice or liability. We may add or remove features, adjust pricing, or change content availability at our discretion.
15. Governing Terms
These Terms of Use represent the entire agreement between you and Domain regarding your use of the platform and supersede all prior agreements, representations, or understandings, whether written or oral.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
16. Contact Information
If you have questions, concerns, or requests related to these Terms of Use, you may contact us through the following channels:
| Method | Details |
|---|---|
| [email protected] | |
| Phone | +1 (418) 968-9815 |
| Mailing Address | 191 Attwell Dr #4, Etobicoke, ON M9W 5Z2, Canada |
| Website | domain.biz |
These Terms of Use are effective as of the date stated above. Your continued use of the platform following any updates constitutes your acceptance of the revised terms.